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Title:
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EXPLORING ONLINE COLLABORATION AN ETHNOGRAPHIC ANALYSIS OF CHAT GROUPS AND DISCUSSION FORUMS |
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Author(s):
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Ray Archee |
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ISBN:
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972-8924-22-4 |
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Editors:
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Kinshuk, Demetrios G Sampson, J. Michael Spector and Pedro Isaías |
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Year:
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2006 |
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Edition:
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Single |
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Keywords:
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Collaboration, mediated communication, interaction, ethnographic |
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Type:
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Full Paper |
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First Page:
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101 |
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Last Page:
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108 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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The use of online discussion forums and real-time chat facilities have become assumed components of most online collaborative systems, but there are real differences between the two modalities. Much research has documented the nature of group tasks and social behavior in ordinary classroom contexts, but few studies have compared collaborative efforts of asynchronous and real-time groups. Using an ethnographic approach, this study analyses the collaborative interaction behaviors of 93 online groups. Results show that real-time chat groups appear to simulate ordinary face to face groups, unlike discussion forums, which tend to avoid usual group stages of orientation, conflict and control. Discussion forums instead send repetitive, opinionated messages, use little feedback, appear less friendly, and are less likely to agree. |
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